Troubleshooting: Pc Link Can't Contact The Zenfone

Troubleshooting: Pc Link Can't Contact The Zenfone

 

Troubleshooting: PC Link can't contact the ZenFone

1.  Run PC Link inward your laptop
     Please run PC Link inward the primary desktop. Right now, it is non supported to run PC Link inward the extended desktop.
 
2.  Remove the other Android device.
     Please brand certain the laptop is solely connected amongst ane Android device.
     If the laptop is connected amongst to a greater extent than than ane Android device, delight take away the other Android devices.
 
3.  Make certain PC Link has been installed inward the laptop
     Please brand certain the laptop has installed PC Link.
     You tin download PC Link from the link below.
     http://pclink.asus.com
 

4.  Check the Android driver

      You tin respect the driver installation condition from the path below.
     【Start】 -> 【Control Panel】 -> 【Device Manager】
     - If the Android driver is installed successful, y'all tin respect the device data as   flick 1.
     - If the Android driver isn’t installed successful, y'all can’t respect the device data every bit flick 2.
      To reinstall the Android driver, delight follow the steps below.
      1. Run PC Link inward the laptop.
      2. Unplug in addition to plug the USB cable which is connected betwixt the Phone in addition to laptop.
      3. The laptop shall install the Android driver automatically.
      4. Once the Android driver is installed successful, y'all shall encounter the device data every bit flick 1.
 
Picture 1 Android driver is installed successful

 
Picture 2 Android driver isn’t installed successful

 
5.  Allow USB debugging
     a. Run PC Link inward the Phone.
     b. Connect the Phone in addition to the laptop via an USB cable.
     c. You tin showtime to synchronize the telephone in addition to the laptop past times clicking “Connect”.
     d. Check [Always let from this computer] in addition to tap [OK]
 
Picture3 Always let from this computer.

 
6.  Remove the 3rd political party synchronization application
     If your laptop has installed around other 3rd political party application which is able to synchronize the phone, it is recommended to uninstall this 3rd party
     application. The 3rd political party application could move the argue that causing PC Link operate abnormal.
 
This data may non suitable for all the products from the same category/series. Some of the hide shots in addition to operations could move dissimilar from the software versions.